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OHH-MANDY.BS
biography

MANDY TAN
Juice & potato addicts. Completed Diploma in Logistics Management in Ngee Ann Polytechnic. Hope to be able to get into NTU or NUS this year. Currently working as an Admin Executive.

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Bad service experience from NEBO
Wednesday, June 30, 2010

_l_ NEBO. At pasir ris nebo hub.

I'm a NEBO member and i lost my card.
So last week i happen to have a bbq at downtown east chalet thus went to nebo hub to do a replacement.

I needed to pay 10bucks for the replacement.
AND the teenage girl A told me that i can get my card by that day.
But i don't have cash with me thus i pay by nets.
They didnt tell me how long i need to wait so i stand infront of their counter for like few mins, i look at her, she look me =.=
So i ask her how long do i need to wait? she replied 10mins. (why she cant tell me earlier?? she like people to sit there and stare at her?)
So i go walk around and went back.

Then another girl B told me they will mail it to me within 3 working days.
WTF.
So i told her that girl A didnt mention at all that payment by nets cannot get it by today!
Already wasted my time waiting then tell me i cannot get it today!
A guy came out and told me i cannot get the card immediately unless i pay by cash. He suggest that why not i go withdraw the money and he will refund the 10bucks that i pay by nets earlier to my account within few days. (I STILL GOT THE PROOF OF THE REFUND PAPER WITH ME)

So nevermind i compromise, i go downstair and withdraw $ and go up again (dont know for how many times liao lor!). Okay when i thought everything is settle.. TMD I need to wait for like 15mins again for the card again!!! They think lao niang de time very free!

After that, i went back to the chalet.
THEY CALLED ME AGAIN! 阴魂不散！They said the card got problem can i go back to the nebo hub. Although they sounded very sorry but still very bu shuang cos why are they so not organised! I told them cannot and ask they can come down to my chalet there to take.

So when everything seems ended... THEY CALLED ME JUST NOW!
Said i need to go down to the Nebo hub (which is at pasir ris & i stay at bukit panjang) to collect the $10...
Seriously will any of you not angry?!? Didnt he say he will refund to my POSB?!?
So i scolded them (^%##@^**)((%#@!@$^^&

Then they say they will mail a cheque to my address.

PLS PLS PLS DUN APPLY NEBO CARD! THEIR SERVICE SUCK TO THE CORE! THE WORSE SO FAR I ENCOUNTER!
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